Your information, handled with care.

• We collect what's needed to run the app and serve you well.
• We use a small set of trusted vendors to operate the site.
• You can request a copy of your data or ask us to delete it.
• We never sell your data.

• Account info — name, email, phone number when you sign up, book a service, or contact us.
• Bookings & orders — services chosen, appointment times, products purchased.
• Messages — anything you send us through forms, SMS, or email.
• Basic analytics — pages viewed, device type, approximate region. Used to improve content and fix bugs.
• Cookies — small files for sign-in sessions and analytics. See the cookie banner for choices.

• Run your account, bookings, orders, and customer support.
• Send transactional messages (appointment confirmations, receipts, account notices).
• Share wellness content and offers you've opted into. You can opt out anytime.
• Keep the app secure and prevent abuse.

This app is built and operated as a tenant on the Multraverse.ai platform. Multraverse provides the underlying infrastructure that powers parts of the app — including authentication, SMS and email delivery, push notifications, payments routing, file storage, and AI features.

When you use those features, the necessary data (for example, your phone number when we send an SMS, or your email when we send a transactional message) is processed by Multraverse on our behalf as a service provider. Multraverse does not own your data and does not use it to market to you. GPWA remains responsible for how your information is handled in this app.

We share data only with vendors that help us run the app:

• Hosting, database, and authentication infrastructure.
• Payment processors (e.g. Stripe) for orders and bookings.
• Communications providers for SMS, email, and push delivery (routed through Multraverse).
• Analytics to understand usage in aggregate.

Each vendor is bound by contract to use your data only to provide their service to us.

If you give us your phone number or email, we may send you account, booking, and order messages. Marketing messages are opt-in only. Reply STOP to any SMS to unsubscribe, or use the unsubscribe link in any marketing email. Message and data rates may apply.

• Access, correct, or delete your data — email us anytime.
• Opt out of marketing messages.
• Adjust cookie preferences via the cookie banner (essential only, or accept all).
• Close your account by writing to hello@mygpwa.com.

We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

The app isn't directed to children under 13. If you believe a child has provided information to us, contact us and we'll remove it.

We'll update this page when our practices change and revise the "Last updated" date above. Significant changes will be announced in-app.

Questions? Email hello@mygpwa.com. See also our Terms of Service.